Operations Manager

Job Description

We are seeking a highly organized and results-driven Operations Manager to oversee daily business activities, improve operational efficiency, and ensure optimal service delivery. The ideal candidate will be responsible for managing resources, implementing processes, and leading cross-functional teams to meet company goals and maintain high standards of performance and quality.

Key Responsibilities:

Plan, monitor, and manage day-to-day operational activities across departments

Optimize operational workflows and improve efficiency, productivity, and cost-effectiveness

Develop and implement standard operating procedures (SOPs) and best practices

Lead, train, and supervise staff to ensure consistent performance and growth

Track key performance indicators (KPIs) and prepare regular operational reports

Collaborate with senior leadership to align operations with business strategy

Manage budgets, inventory, vendor relationships, and contracts as needed

Ensure compliance with legal, safety, and company standards

Identify areas for process improvement and lead change management initiatives

Requirements:

Bachelor’s degree in Business Administration, Operations Management, or related field

2+ years of proven experience in operations or team leadership roles

Strong organizational and problem-solving skills

Excellent communication, leadership, and interpersonal abilities

Proficiency in project management tools, ERP systems, or Microsoft Office Suite

Experience in [specific industry, e.g., logistics, manufacturing, IT, retail]

Master’s degree or relevant certifications (e.g., Six Sigma, PMP)

Knowledge of budgeting, supply chain, or quality assurance practices

Familiarity with data analysis tools (e.g., Excel, Power BI)